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Authorised COX dealers can explain warranty terms, assist with claims, and provide servicing support. Find your local dealer via our Dealer Finder.
COX Mowers Warranty Policy
COX Mowers provides warranty coverage on new equipment to support owners and protect against manufacturing defects, subject to specific terms and conditions. Warranty arrangements vary depending on the product category and whether the equipment is used in a domestic or commercial setting.
Warranty support is delivered through authorised COX dealers, who assess issues and carry out approved repairs in line with COX warranty requirements.
Begin your COX Product Warranty RegistrationHow Warranty Coverage Works
Warranty coverage generally applies to defects in materials or workmanship that occur within the applicable warranty period. Coverage periods and conditions differ across equipment types, and some components may be covered separately by their respective manufacturers.
Reviewing the warranty terms relevant to your specific product is the most reliable way to understand coverage scope and exclusions.
Owner Responsibilities and Maintenance
To maintain warranty eligibility, owners are responsible for operating and maintaining equipment according to the guidance outlined in the relevant product manual. Routine servicing, proper use, and appropriate storage all play a role in supporting long-term performance.
Keeping records of servicing and maintenance may be required if a warranty claim is made.
Warranty Service Through Authorised Dealers
All warranty assessments and repairs must be carried out by authorised COX dealers or service centres. Dealers evaluate issues, confirm eligibility, and coordinate repairs or part replacement where approved under warranty terms.
Using authorised servicing helps ensure repairs are completed correctly and supports ongoing reliability.
Frequently Asked Questions
Does warranty coverage differ for commercial use?
Yes. Warranty terms can vary depending on product type and usage classification.
How do I request warranty service?
Warranty service should be arranged through an authorised COX dealer.
Is proof of purchase required?
Yes. Proof of purchase is typically required to confirm warranty eligibility.
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