TestForm
Submitted | submission_id_claim | ClaimType | EquipmentType | CutterWidth | ModelNumber | TypeNumber | SerialNumber | OwnersNameFirst | OwnersNameLast | OwnerPhoneNo | OwnersEmail | OwnersStreetAddress | OwnersSuburb | OwnersState | OwnersPostcode | SoldByName | SoldByEmail | SoldByPhoneNo | SoldByStreetAddress | SoldBySuburb | SoldByState | SoldByPostcode | RepairerName | RepairerRef | RepairerEmail | RepairerPhoneNo | RepairerStreetAddress | RepairerSuburb | RepairerState | RepairerPostcode | PurchasedDate | FailureDate | RepairDate | HoursOfUse | TypeOfUse | Parts | DefectiveCode1 | DefectiveCode2 | DefectiveCode3 | ConditionsFound | ProbableCauseOfFailure | FlatRateCode1 | Hours1 | FlatRateCode2 | Hours2 | FlatRateCode3 | Hours3 | PartQuantity1 | PartNo1 | PartDescription1 | PartInvoiceNo1 | PartQuantity2 | PartNo2 | PartDescription2 | PartInvoiceNo2 | PartQuantity3 | PartNo3 | PartDescription3 | PartInvoiceNo3 | Certification | Submitted from Page URL | Cookie __utmz | Cookie tk_or | Cookie _ga | Cookie __utma | Cookie _gid | Cookie tk_lr | Cookie _gcl_au | Cookie PHPSESSID | Cookie wp_woocommerce_session_f8f699ba1cfdc27b28a811cba0b81d97 | Cookie __utmc | Cookie __utmt | Cookie wordpress_logged_in_f8f699ba1cfdc27b28a811cba0b81d97 | Cookie woocommerce_items_in_cart | Cookie woocommerce_cart_hash | Cookie __utmb | Submitted From | |
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2021-07-30 05:46:35 +00:00 | 36444 | Warranty Repair | Ride-On Mower | 32" | A21420F | CTH17B32 | 30231 | Shane | Nelson | 0438681540 | 2 Daniel Place | Brighton | Tasmania | 7030 | Roberts Don Mac | servicedesk@robertsdonmac.com.au | 03 62344322 | 200 Argyle St | Hobart | Tasmania | 7000 | As Above | 53270 | servicedesk@robertsdonmac.com.au | 03 62344322 | 200 Argyle st | Hobart | Tasmania | 7000 | 2021-02-25 | 2021-02-25 | 2021-04-22 | 1 | Domestic | Returned | AI - Assembled Incorrectly | CL - Came Loose | Spindle shaft dropped to the ground | Loose Spindle shaft nut | G8 - Replace Cutter Shaft | 2 | 1 | A211225 | Spindle shaft | 405658 | 1 | SH1030m10.9 | screw | 405658 | 1 | ww0616 | washer | 405658 | 1 | http://coxmowers.com.au/warranty-claim/ | 120852890.1618291543.211.20.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | \"https://www.google.com/\" | GA1.3.1311864756.1501454242 | 120852890.1311864756.1501454242.1627619293.1627623655.225 | GA1.3.1603764868.1627619293 | \"\" | 1.1.1497439160.1623288220 | f3a2629b4906f70f02b8f935da798533 | 183||1627791721||1627788121||5c4b1aa3af3c48269ea661562b790e98 | 120852890 | Roberts-Don-Mac|1628828521|cnNaRQfm9deiHnPivM4gC82cTEJK8YM7oqwl0Ye9NH8|f2ac281fc596fff49f6319b89e18431285886888d61c24d880795971bd8c28ff | 1 | 327d2bed9d10c4dcfcc0650dd1a6fe51 | 120852890.2.10.1627623655 | 120.29.242.57 | ||||||||
2021-07-30 04:33:41 +00:00 | 36443 | Warranty Repair | Domestic Mower | 35" | CZ20B35 | CZ20B35 | CZ20B35-5136 | Terry | Obst | 07 4096 5456 | mtobst@bigpond.com | RN42 Foxwell Rd | Kureen | Queensland | 4885 | All Wheel Drive Centre | accounts@allwheeldrivecentre.com.au | 07 4030 5400 | Cnr Vernon & Louise Streets | Atherton | Queensland | 4883 | All Wheel Drive Centre | 2316225 | accounts@allwheeldrivecentre.com.au | 07 4030 5400 | Cnr Vernon & Louise Streets | Atherton | Queensland | 4883 | 2020-08-12 | 2021-07-24 | 2021-07-30 | 97 | Domestic | Retained | E - Electric Failure | Mower can take up to 20 tries of the key to start. | Battery tests good. Solenoid is intermittent. Replaced solenoid. | E1 - Customer Service & Relations | 0.2 | E2 - Circuit Diagnosis & Tests | 0.2 | E13 - Replace Solenoid | 0.3 | 1 | AM159 | Solenoid | 407668 | 1 | http://coxmowers.com.au/warranty-claim/ | 120852890.1576022832.2.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | \"\" | GA1.3.23488216.1573621531 | 120852890.23488216.1573621531.1624844752.1627619109.32 | GA1.3.530543263.1627619109 | 1.1.1670846445.1624426337 | 17f193bf58791ba4a0226e149bd7075c | 120852890 | 1 | all-wheel-drive-atherton|1627791893|iCLSSYtDf8IBScgSwtXxjHr9z6bhkRALt6M6IeL8bI7|ed862860f6add98e93a1e7089c0a7b70fa9a99b93eb55e871fd84faedb301109 | 120852890.1.10.1627619109 | 202.14.148.109 | |||||||||||||||
2021-07-29 22:54:16 +00:00 | 36442 | Warranty Repair | Accessory | CLS28B | - | 28004 | Stihl Shop Hermit Park | Dave | +10747288649 | stihlshophermitpark@stihltownsville.com | 184 Charters Tower Road | Hermit Park | Queensland | 4812 | Stihl Shop Hermit Park | stihlshophermitpark@stihltownsville.com | +10747288649 | 184 Charters Tower Road | Hermit Park | Queensland | 4812 | Stihl Shop Garbutt | 29913 | stihlshopgarbutt@bigpond.com | +61747798733 | 56 Pilkington street | Garbutt | Queensland | 4814 | 2021-07-22 | 2021-07-29 | 2021-07-30 | 0 | Domestic | Retained | BF - Bearing Failure | UO - Unknown / Other | HYDRAULIC PUMP SHAFT BEARING GLOWS RED HOT & METAL SHAVINGS COMING FROM SHAFT. THIS MACHINE IS BRAND NEW FLOOR STOCK | Manufacturing fault with pump shaft - bearing failure | G2 - Fault Diagnosis & Test | 1 | 1 | http://coxmowers.com.au/warranty-claim/ | 120852890.1579653764.61.12.utmgclid=EAIaIQobChMInJbgvf6V5wIVy42PCh2s6QLfEAAYASAAEgI2W_D_BwE|utmccn=(not set)|utmcmd=(not set)|utmctr=(not provided) | \"\" | GA1.3.69350634.1533943239 | 120852890.69350634.1533943239.1627594520.1627598878.167 | GA1.3.1448120576.1627594520 | \"\" | 1.1.1291256193.1620792482 | 9f8e9b1cc943fc3bb614288e39dc7cb1 | 120852890 | 1 | Stihl-Shop-Garbutt|1627771696|JoG1FTKtRyiZG9Nke1jxP6hgPPgBeThOW7nDCucSvTr|4429973d6bd1e472bf915762bcb0455fb1572df50e2364fe71ac0a7054bf721f | 120852890.2.10.1627598878 | 101.178.230.188 | ||||||||||||||||||||||
2021-07-29 09:48:47 +00:00 | 36441 | Warranty Repair | Domestic Mower | 20" | CD21A | XT775 | 5030802548 | NEIL | STEWARD | 02 9603 2686 | noemail@villagemowers.com.au | 24/7 HELEN CLOSE | MINTO | New South Wales | 2566 | VILLAGE MOWERS AND POWER TOOLS | reception@villagemowers.com.au | 02 9605 1100 | 2A MEMORIAL AVE | INGLEBURN | New South Wales | 2565 | VILLAGE MOWERS AND POWER TOOLS | 5030802548 | reception@villagemowers.com.au | 02 9605 1100 | 2A MEMORIAL AVE | INGLEBURN | New South Wales | 2565 | 2021-02-23 | 2021-06-04 | 2021-06-30 | 1 | Domestic | Retained | CL - Came Loose | THROTTLE DOESN'T STOP, THROTTLE CONTRO VEY LOOSE | ASSESS, FOUND NYLOC NUT THAT HOLD CONTROL WAS MISSING, REPLACE MISSING NUT, TEST OPERATION, ADJUST STOP SWITCH & TEST AGAIN OK | E17 - Unusual time explain reason in Details section | 0.4 | 1 | N14MN | COX NUT HEX NYLOC M14 ZNPL | 407611 | 1 | http://coxmowers.com.au/warranty-claim/ | 120852890.1626408626.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none) | GA1.3.1501529985.1626408626 | 120852890.1501529985.1626408626.1627524134.1627550295.6 | GA1.3.581378001.1627458888 | 1.1.937788890.1626408626 | f39cb75a4dd407e1da389fe7c035fd0b | 120852890 | village-mowers-power-tools|1628760070|rihCVogco0azxzBL2sHpJsGHI1XNTtabWv8VUqWTUzJ|631a5f7b37cfa5db1c01a83180cfc820591acb941fda09e66c61e7d4b8c2ad25 | 120852890.2.10.1627550295 | 103.55.78.53 | |||||||||||||||||||||
2021-07-29 01:51:58 +00:00 | 36440 | Warranty Repair | Cylinder Mower | 14" | M14B | M14B | DA037335 | VILLAGE MOWERS AND POWER TOOLS | VILLAGE MOWERS AND POWER TOOLS | 02 9605 1100 | reception@villagemowers.com.au | 2A MEMORIAL AVE | INGLEBURN | New South Wales | 2065 | VILLAGE MOWERS AND POWER TOOLS | reception@villagemowers.com.au | 02 9605 1100 | 2A MEMORIAL AVE | INGLEBURN | New South Wales | 2565 | VILLAGE MOWERS AND POWER TOOLS | COX CYLINDER MOWERS | reception@villagemowers.com.au | 02 9605 1100 | 2A MEMORIAL AVE | INGLEBURN | New South Wales | 2565 | 2021-03-15 | 2021-03-15 | 2021-06-15 | 0 | Domestic | Retained | MI - Manufactured Incorrect | MI - Manufactured Incorrect | MI - Manufactured Incorrect | AS PER INSTRUCTIONS FROM DENNIS, CLAIM ALL ON ONE CLAIM. ALL UNITS LISTED WERE FAULTY, WHEN RECEIVED FROM COX, ON INV 404369 DATED 15.03.21 & INV 407000 DATED 23.05.21. ALL UNITS HAVE BEEN BACKLAPPED AND BEARINGS REPLACED ON 2 UNITS. S/NO: DA037335, DA037227, DA037253, DA038380, DA037217, DA037377, DA037383 7 X $80 LABOUR FOR BACKLAPS = $560.00, 7 X $15 BACKLAP PASTE = $105.00, 2 X BEARINGS P0275STD | AS PER INSTRUCTIONS FROM DENNIS, CLAIM ALL ON ONE CLAIM. ALL UNITS LISTED WERE FAULTY, WHEN RECEIVED FROM COX, ON INV 404369 DATED 15.03.21 & INV 407000 DATED 23.05.21. ALL UNITS HAVE BEEN BACKLAPPED AND BEARINGS REPLACED ON 2 UNITS. S/NO: DA037335, DA037227, DA037253, DA038380, DA037217, DA037377, DA037383 7 X $80 LABOUR FOR BACKLAPS = $560.00, 7 X $15 BACKLAP PASTE = $105.00, 2 X BEARINGS P0275STD PLEASE PHONE LIZ ON 0438 923 759 FOR EXPLANATION TO TO DISCUSS | E17 - Unusual time explain reason in Details section | 7 | E17 - Unusual time explain reason in Details section | 0 | E17 - Unusual time explain reason in Details section | 0 | 2 | P0275STD | BEARING | STOCK | 7 | BACKLAP PASTE | STOCK | 1 | http://coxmowers.com.au/warranty-claim/ | 120852890.1626408626.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none) | GA1.3.1501529985.1626408626 | 120852890.1501529985.1626408626.1627463864.1627520576.4 | GA1.3.581378001.1627458888 | 1.1.937788890.1626408626 | 437e1bee846674235c939f1d479fe89e | 120852890 | village-mowers-power-tools|1627693556|0Rg1EXroZnTKBawcjzcJzi3Lb2pyauMlV8iddSxceY9|8857fb149c05d3802267e37624041599797dee3f0dc4595dc603d833c0172304 | 103.55.78.53 | |||||||||||||
2021-07-29 00:57:32 +00:00 | 36439 | Warranty Repair | Ride-On Mower | 20" | CTH15B32 | B32 | 10173 | CAROLYN | SMITH | 0402458139 | CAROLYNSMITH06@GMAIL.COM | 46 MT GREVILLE RD | MOOGERAH | Queensland | 4309 | DOVER & SONS | BOONAHADMIN@DOVERS.NET.AU | 0754606600 | 57 HIGH ST | BOONAH | Queensland | 4310 | DOVER & SON | 176238 | BOONAHADMIN@DOVERS.NET.AU | 0754606600 | 57 HIGH ST | BOONAH | Queensland | 4310 | 2020-08-06 | 2021-05-21 | 2021-07-28 | 20 | Domestic | Retained | IA - Incorrectly Adjusted | DECK HEIGHT NOT LOCKING AND STAYING SET I CAN NOT FIND ANYTHING FOR REPLACING NEW ADJUSTER ASSEMBLY AND TEST HEIGHT ADJUSTER - 1.15 HOURS | FOUND LOCKING ROD TO BE JAMMING ON LOWER ADJUSTER. FOUND LOWER ARM ON ADJUSTER TO BE TOO CLOSE TO ADJUSTMENT NOTCHES | G35 - Unusual time - Explain reason in Details section | 1 | A210016 | ADJUSTER MECHANISM | 408305 | 1 | http://coxmowers.com.au/warranty-claim/ | 120852890.1590019598.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none) | \"\" | GA1.3.1911677560.1590019598 | 120852890.1911677560.1590019598.1616543697.1627518987.7 | GA1.3.1842933156.1627518987 | 1.1.1014250841.1627518987 | 5a8814bb55016e2b3cb2bc24d42d6e5e | 120852890 | Dover-Sons|1628729011|tIo9ULQuFiExfZ26Kv1aJaxIIwlZGsuHpWS24AH5Tti|b1aa434210f7a1da6b6b2d05538c84bb8ee08e9fc428149ef3a6567f16fc977c | 120852890.7.10.1627518987 | 119.18.38.98 |