TestForm
Submitted | submission_id_claim | ClaimType | EquipmentType | CutterWidth | ModelNumber | TypeNumber | SerialNumber | OwnersNameFirst | OwnersNameLast | OwnerPhoneNo | OwnersEmail | OwnersStreetAddress | OwnersSuburb | OwnersState | OwnersPostcode | SoldByName | SoldByEmail | SoldByPhoneNo | SoldByStreetAddress | SoldBySuburb | SoldByState | SoldByPostcode | RepairerName | RepairerEmail | RepairerPhoneNo | RepairerStreetAddress | RepairerSuburb | RepairerState | RepairerPostcode | PurchasedDate | FailureDate | RepairDate | HoursOfUse | TypeOfUse | Parts | DefectiveCode1 | DefectiveCode2 | DefectiveCode3 | ConditionsFound | ProbableCauseOfFailure | FlatRateCode1 | Hours1 | FlatRateCode2 | Hours2 | FlatRateCode3 | Hours3 | PartQuantity1 | PartNo1 | PartDescription1 | PartInvoiceNo1 | PartQuantity2 | PartNo2 | PartDescription2 | PartInvoiceNo2 | PartQuantity3 | PartNo3 | PartDescription3 | PartInvoiceNo3 | Certification | Submitted from Page URL | Cookie _ga | Cookie tk_or | Cookie tk_lr | Cookie __utmz | Cookie _gcl_au | Cookie __utmc | Cookie _gac_UA-167277525-1 | Cookie _gid | Cookie _gcl_aw | Cookie __utmt | Cookie wordpress_logged_in_f8f699ba1cfdc27b28a811cba0b81d97 | Cookie _gac_UA-118469335-1 | Cookie __utma | Cookie __utmb | Cookie PHPSESSID | Submitted From |
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2021-01-31 23:37:35 +00:00 | 36106 | Warranty Repair | Ride-On Mower | 32" | A18216J | CS35H17B32 | 8470 | PHIL | DAY | 16 NORMAN ST | KINGAROY | Queensland | 4610 | OLLIES MOWER SERVICE | workshop@olliesmowerservice.com.au | 41624533 | 11 MARKWELL STREET | KINGAROY | Queensland | 4610 | OLLIES MOWER SERVICE | workshop@olliesmowerservice.com.au | 41624533 | 11 MARKWELL STREET | KINGAROY | Queensland | 4610 | 2020-03-27 | 2021-01-10 | 2021-01-27 | 11 | Domestic | Retained | CL - Came Loose | cradle bushes came out of cradle allowed belt to jump off and shred. | material issue. not fixed correctly | G5 - Replace Cutter Roller | .3 | 1 | V76 | BELT | 401577 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.344512006.1545271890 | \"https://www.google.com/\" | \"\" | 120852890.1597982757.114.10.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.546212711.1609819659 | 120852890 | GA1.3.2074757057.1612132073 | ollies-mower-service|1612304887|GkSBXF7Jb6dY7H8Q5SAhWDlY8N2HrL7JmV2xaXNj3P9|6449635fd0e9268c3dbb24d55ca8a2bed791c0f1a26dcc65bbfddb32dbfa19e1 | 120852890.344512006.1545271890.1611818334.1612132073.154 | a68809d4d3b718963cbfe986d5dc5949 | 110.142.201.180 | |||||||||||||||||||||
2021-01-30 00:16:15 +00:00 | 36105 | Warranty Repair | Ride-On Mower | 32" | a21420f | ctl17b32 | 40248 | sheila | o'boyle | 0403960300 | service@wckmower.com.au | 232 townsend rd | glen applin | Queensland | 4380 | WARWICK MOWER CENTRE | SERVICE@WCKMOWER.COM.AU | 46611761 | 34-36 PALMERIN ST | WARWICK | Queensland | 4370 | WARWICK MOWER CENTRE | SERVICE@WCKMOWER.COM.AU | 46611761 | 34-36 PALMERIN ST | WARWICK | Queensland | 4370 | 2021-01-28 | 2021-01-29 | 2021-01-30 | .5 | Domestic | Retained | AI - Assembled Incorrectly | cutter belt fill off | poor workmen ship | G2 - Fault Diagnosis & Test | .2 | G4 - Replace Cutter Belt Guides | 1 | 1 | sh0616m | pin | 1 | b1050m | bolt | 2 | bush | bush | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.2055608778.1508476440 | \"http://coxmowers.com.au/product-range/?gclid=EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE\" | \"\" | 120852890.1611965392.171.160.utmgclid=EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE|utmccn=(not set)|utmcmd=(not set) | 1.1.173176879.1604294968 | 120852890 | 1.1611965392.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | GA1.3.319497447.1611965392 | GCL.1611965391.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | 1 | warwick-mower-centre|1612138207|b8Kby6zWp3Ed4bok4PdqgIGjDqkDeBhfgNGb3CyWXTn|68a35124c436610cd6a6088a953643c9606c477e57f7d681edf44d6a5c04e14b | 1.1609202597.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | 120852890.2055608778.1508476440.1611728166.1611965392.171 | 120852890.3.10.1611965392 | b9706bd44d883b7bb1f86267c94071a7 | 210.10.204.102 | |||||||
2021-01-28 07:25:46 +00:00 | 36104 | Warranty Repair | Ride-On Mower | 42" | A17217H | CZP2242 | 2055 | KIM | WARD | 5 CALVERT RD | NANANGO | Queensland | 4615 | OLLIES MOWER SERVICE | workshop@olliesmowerservice.com.au | 0741624533 | 11 MARKWELL STREET | KINGAROY | Queensland | 4610 | OLLIES MOWER SERVICE | workshop@olliesmowerservice.com.au | 0741624533 | 11 MARKWELL STREET | KINGAROY | Queensland | 4610 | 2020-03-10 | 2021-01-19 | 2021-01-28 | 9 | Domestic | Retained | BC - Broken / Cracked | THROTTLE CONTROL RETURNS STRAIGHT TO IDLE. CONCAVE WASHER FOR TENSION BROKEN | INFERIOR QUALITY PARTS | E15 - Replace Wiring Harness | .3 | 1 | A172255 | THROTTLE CONTROL AND CABLE | 401945 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.344512006.1545271890 | \"https://www.google.com/\" | \"\" | 120852890.1597982757.114.10.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.546212711.1609819659 | 120852890 | GA1.3.553905495.1611700375 | 1 | ollies-mower-service|1611991147|69flpxHLuOo1lmotvCAqL56aEdkPI0p9j8KfLqUrfvD|c3afb1dd9e8cd8f18f8665241675fbf3e7f6e4aa57a9c4bff2c48e403d9c3cde | 120852890.344512006.1545271890.1611815012.1611818334.153 | 120852890.3.10.1611818334 | 9c22124b5bb92bc11af61705da777c92 | 110.142.201.180 | |||||||||||||||||||
2021-01-27 22:16:43 +00:00 | 36103 | Warranty Repair | Ride-On Mower | 32" | A21019L | CTH15C32 | 50298 | Vince | McCahill | 0427981591 | 27 Powell Street | Deeragun | Queensland | 4811 | Stihl Shop Hermit Park | stihlshophermitpark@stihltownsville.com | 07 47288649 | 184 Charters Towers Road | Hermit Park | Queensland | 4814 | Stihl Shop Hermit Park | stihlshophermitpark@stihltownsville.com | 07 47288649 | 184 Charters Towers Road | Hermit Park | Queensland | 4814 | 2020-12-21 | 2121-01-20 | 2121-01-25 | Domestic | Returned | CL - Came Loose | Main pulley on deck come loose | Bolt on pulley not tensioned correctly from factory | G7 - Replace Cutter Pulley | 2 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.71095710.1566430865 | \"https://www.google.com/\" | \"https://www.google.com/\" | 120852890.1596757508.85.5.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.995101272.1611532341 | 120852890 | GA1.3.79681651.1611701254 | Stihl-Shop-Hermit-Park|1611957769|J1BL5knCPaIwnVm0MqFey0vzIP8WyqXh6iqvYUdBp47|f76c1fb5070d6a10360897783dc853ec399ad3f8d2a2ca9d7c2a78a27f6da426 | 120852890.71095710.1566430865.1611703786.1611784977.112 | 120852890.2.10.1611784977 | b3be4e672d4e7054f19cdc5b9eca54f4 | 101.178.230.188 | ||||||||||||||||||||||||
2021-01-27 06:07:34 +00:00 | 36102 | Warranty Repair | Ride-On Mower | 32" | cth15b32 | b32 | 10173 | Carolyn | Smith | 0402458139 | carolynsmith06@gmail.com | 46 Mt Greville Rd | Moogerah | Queensland | 4309 | Dover & Sons | boonahadmin@dovers.net.au | 0754606600 | 57 High St | Boonah | Queensland | 4310 | Dover & Sons | boonahadmin@dovers.net.au | 0754606600 | 57 High St | Boonah | Queensland | 4310 | 2020-08-06 | 2021-01-25 | 2021-01-25 | 11 | Domestic | Retained | BC - Broken / Cracked | Mower not running | Found Steering joint bolt to have snapped. Found wiring to have wrapped around steering shaft. Fit new steering bolts. 2 x 1/4 x 2 unc bolts $.36cents. Fit Steering coupling correctly. Repair wiring to ignition switch. | G35 - Unusual time - Explain reason in Details section | 1 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.1880895983.1611724645 | 120852890.1611724645.1.1.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.111757624.1611724644 | 120852890 | GA1.3.1441801284.1611724645 | Dover-Sons|1612934294|GgFfFuFtNe95LhWXOjI9TXRmfJuubanpAgUKVgp9WHR|3778a955f005f17b70f94e550e4f958ca57125c0fb7a4bb4c4a555e5208cd443 | 120852890.1880895983.1611724645.1611724645.1611724645.1 | 10e0f826d34af06c63c254dae8e5b41c | 119.18.38.98 | |||||||||||||||||||||||||
2021-01-27 02:13:34 +00:00 | 36101 | Warranty Repair | Ride-On Mower | 32" | CTH17B32 | A21019L | 30182 | PETER | KEATLEY | 0428847437 | 3 MAGELLEN PLACE | BONNY HILLS | New South Wales | 2445 | STIHL SHOP, PORT MACQUARIE | sales@stihlshopport.com.au | 0265810301 | 5 Milton Circuit | Port Macquarie | New South Wales | 2444 | STIHL SHOP, PORT MACQUARIE | sales@stihlshopport.com.au | 0265810301 | 5 Milton Circuit | Port Macquarie | New South Wales | 2444 | 2020-12-14 | 2020-12-18 | 2020-12-21 | 1 | Domestic | Retained | IA - Incorrectly Adjusted | UO - Unknown / Other | Found pulley not at correct tension - loose & floppy, making noises. | Pulley nut not tight enough at correct tension causing said failure. Tightened nut to correct tension & checked over mower. | G1 - Customer Service & Relations | .2 | G2 - Fault Diagnosis & Test | .2 | G35 - Unusual time - Explain reason in Details section | 1 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.1037518124.1568162144 | \"https://www.google.com/\" | \"\" | 120852890.1600474579.52.5.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.1211412037.1606967921 | 120852890 | GA1.3.1479378168.1611711440 | Stihl-Shop-Port-Macquarie|1611884375|ysSx6ZjCyv2AntES8OixAdHkf8SozuIxLtNZFqfnKWM|3adfb9912da9f3fed7d3bcfcc472247a421a2d5db5903aef06eebac84ce8185d | 120852890.1037518124.1568162144.1611354983.1611711440.74 | 80d29ccbee4f7359d43a1b5b5c32f397 | 103.133.53.90 | |||||||||||||||||||
2021-01-27 00:34:22 +00:00 | 36100 | Warranty Repair | Ride-On Mower | 32" | 4000 | a16317k | 1596 | Tim | Fletcher | 0244460345 | timfletcher660@gmail.com | 660 Bugong Rd. | Via Cambewarra | New South Wales | 2540 | Kiama Mowers | office@kiamamowers.com.au | +61242321179 | 28a Bong Bong Street | Kiama | New South Wales | 2533 | Kiama Mowers | office@kiamamowers.com.au | +61242321179 | 28a Bong Bong Street | Kiama | New South Wales | 2533 | 2020-02-11 | 2021-01-20 | 2021-01-27 | Domestic | Retained | AI - Assembled Incorrectly | Axle had slipped across so drive chain & cog where out of alignment. Bent a link in the drive chain, replaced 231901. | Lock collars on axle may have come loose, lifted machine, remove wheel, move axle across to align cogs, replace chain, re-assemble. | G1 - Customer Service & Relations | .02 | G20 - Replace Drive Chain | .02 | E17 - Unusual time explain reason in Details section | 0.05 | 1 | 231901 | Drive chain | 401499 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.124469691.1532558962 | \"https://www.google.com/\" | \"https://www.google.com/\" | 120852890.1606363658.58.17.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.1521154529.1605737677 | 120852890 | GA1.3.1966803169.1611701346 | kiama-mowers|1611874287|6xPMQhAHsMXEGqUE8jT1Qu5NMEV1DTrIDFJA4gZjW0U|cf183a8b6b4d97c6ce05eb1938ab6161207010565be1f202e26b7bb5ae0ecb3c | 120852890.124469691.1532558962.1611191420.1611701345.70 | ba5eaae32e71c8e393acd7dd9ed4a7bc | 110.239.31.253 | ||||||||||||||||
2021-01-27 00:12:26 +00:00 | 36099 | Warranty Repair | Ride-On Mower | 32" | a21019L | CTH15B32 | 10072 | Duncan | Cameron | 0428290501 | duncancameron4@bigpond.com | 67 tunnel rd | Dalveen | Queensland | 4374 | WARWICK MOWER CENTRE | SERVICE@WCKMOWER.COM.AU | 46611761 | 34-36 PALMERIN ST | WARWICK | Queensland | 4370 | WARWICK MOWER CENTRE | SERVICE@WCKMOWER.COM.AU | 46611761 | 34-36 PALMERIN ST | WARWICK | Queensland | 4370 | 2020-06-27 | 2021-01-01 | 2021-01-27 | 24 | Domestic | Retained | BW - Bent / Warped | belt had no tension | poor quality belt | G25 - Replace Cutter Belt | 1 | 1 | v76 | kevlar belt | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.2055608778.1508476440 | \"http://coxmowers.com.au/product-range/?gclid=EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE\" | \"\" | 120852890.1611705623.169.158.utmgclid=EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE|utmccn=(not set)|utmcmd=(not set) | 1.1.173176879.1604294968 | 120852890 | 1.1611705680.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | GA1.3.794835943.1611705623 | GCL.1611705679.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | warwick-mower-centre|1611878495|EVu4OvkK78UDH1SCnfCLfT1uMui9t5JkkiExjK2p3t8|fe421d19a51a92ce013c59a4be765d2362b2851785ef959f851529b0b923c76b | 1.1609202597.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | 120852890.2055608778.1508476440.1611294304.1611705623.169 | 120852890.6.10.1611705623 | b3443978cd12545e4c8ad63296632669 | 210.10.204.102 | ||||||||||||||||
2021-01-23 03:51:43 +00:00 | 36098 | Warranty Repair | Ride-On Mower | 32" | A21019L | CTH15C32 | 50267 | LOCKYER MOWERS | NORTH | 0414 521137 | nothend1944@gmail.com | 34 WAGTAIL DRIVE | REGENCY DOWNS | Queensland | 4341 | LOCKYER MOWERS & MOTORCYCLES | lockmowmot@bigpond.com | +44754622121 | 56 CRESCENT STREET | GATTON | Queensland | 4343 | LOCKYER MOWERS & MOTORCYCLES | lockmowmot@bigpond.com | +44754622121 | 56 CRESCENT STREET | GATTON | Queensland | 4343 | 2021-01-11 | 2021-01-18 | 2021-01-19 | 3 | Domestic | Returned | MI - Manufactured Incorrect | Machine was making a loud rattling noise when brake pedal was released. Travel to property at Regency Downs to pick-up the machine. | Found the transmission drive belt (brand - OPTIBELT) had a lump in it where the belt is joined causing the belt to change circumference every time it went around a vee pulley - causing the brake pedal / belt tensioner to rattle unacceptably. Replace belt with a REXON brand AK95 kevlar belt from our local bearing supplier. Machine ran perfectly smoothly after fitting the replacement belt and was returned to the customer. | G1 - Customer Service & Relations | 0.5 | G2 - Fault Diagnosis & Test | 1.00 | G26 - Replace Drive Belt | 0.5 | 1 | V75 | Transmission belt AK95 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.632390123.1489562303 | \"http://coxmowers.com.au/product-range/\" | \"\" | 120852890.1549270728.9.7.utmgclid=EAIaIQobChMIlpqalNuh4AIV1BwrCh3MeQBsEAAYASAAEgLJQvD_BwE|utmccn=(not set)|utmcmd=(not set)|utmctr=(not provided) | 1.1.573418069.1611035036 | 120852890 | GA1.3.35847680.1611370474 | lockyer-mowers-motorcycles|1611544253|ZqMT17K563iUtkE1M7S8GUMC48TFp5LwEHPEyNNW6vS|ba0ac0c01b0275c319be0c9e92ca50f9495f39aa73ed310b48a02c29b00c8ae2 | 120852890.632390123.1489562303.1611280341.1611370474.64 | 165.228.112.135 | |||||||||||||||||
2021-01-20 03:50:08 +00:00 | 36097 | Warranty Repair | Ride-On Mower | 32" | CS4L17B32 | CS4L17B32 | CS4L17B32-1421 | Margaret | McKenzie | 07 4092 3628 | mckenzim@bigpond.com | 41 Ellery Road | Mareeba | Queensland | 4880 | All Wheel Drive Centre | accounts@allwheeldrivecentre.com.au | 0740305400 | Cnr Vernon & Louise Streets | Atherton | Queensland | 4883 | All Wheel Drive Centre | accounts@allwheeldrivecentre.com.au | 0740305400 | Cnr Vernon & Louise Streets | Atherton | Queensland | 4883 | 2019-01-24 | 2021-01-08 | 2021-01-12 | 58 | Domestic | Retained | E - Electric Failure | Customer has complained that mower will not start. | Checked mower. Found starter solenoid has open circuit. Replace under warranty. | E1 - Customer Service & Relations | 0.2 | E2 - Circuit Diagnosis & Tests | 0.2 | E13 - Replace Solenoid | 0.5 | 1 | AM159 | SOLENOID | 401140 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.23488216.1573621531 | \"\" | \"\" | 120852890.1576022832.2.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.437518304.1605239075 | 120852890 | GA1.3.542030232.1611114140 | 1 | all-wheel-drive-atherton|1611286951|wbgKNz6fwcjq0Yd6q7I5G4gHuHqRzjQw6T9YMfWanWe|fc1b32a2c541af21d45be6d35b5902a310c955182aab88878bbd41a04cbf71e4 | 120852890.23488216.1573621531.1610080545.1611114139.21 | 120852890.3.10.1611114139 | 202.14.148.109 | ||||||||||||||
2021-01-19 22:46:10 +00:00 | 36096 | Warranty Repair | Ride-On Mower | 32" | a21019L | CTH15C32 | 50033 | CRAIG | THUGATE | 0412661924 | cmthurgate@hotmail.com | 54 WARWICK ST | ALLORA | Queensland | 4370 | WARWICK MOWER CENTRE | SERVICE@WCKMOWER.COM.AU | 46611761 | 34-36 PALMERIN ST | WARWICK | Queensland | 4370 | WARWICK MOWER CENTRE | SERVICE@WCKMOWER.COM.AU | 46611761 | 34-36 PALMERIN ST | WARWICK | Queensland | 4370 | 2020-12-31 | 2020-12-29 | 2021-01-18 | 4 | Domestic | Retained | BC - Broken / Cracked | BC - Broken / Cracked | BC - Broken / Cracked | BELT RIPPED UP AND NOT DRIVING | MISSING BRACKET | G26 - Replace Drive Belt | 1 | G25 - Replace Cutter Belt | 1 | E17 - Unusual time explain reason in Details section | 1 | KIT369 | 1 | V75 | BELT | 1 | V76K | BELT | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.2055608778.1508476440 | \"http://coxmowers.com.au/product-range/?gclid=EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE\" | \"\" | 120852890.1611095519.167.156.utmgclid=EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE|utmccn=(not set)|utmcmd=(not set) | 1.1.173176879.1604294968 | 120852890 | 1.1611095519.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | GA1.3.1106968084.1611095519 | GCL.1611095516.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | warwick-mower-centre|1611268382|P79UJAt9JJSXNfe3kGJeQzHvXgrIaoZ7dS7ngaPdGAW|75914ff7edee37a30215b29eb5ee701207e99a8ed8a586ebb5a8ba0b9fa83a48 | 1.1609202597.EAIaIQobChMIxuzvyrj-1gIVFAUqCh1KEQ9JEAAYASAAEgJc9fD_BwE | 120852890.2055608778.1508476440.1610944822.1611095519.167 | 120852890.3.10.1611095519 | 210.10.204.102 | |||||||
2021-01-19 02:07:12 +00:00 | 36095 | Warranty Repair | Ride-On Mower | 32" | CTL17B32 | A21019L | 40161 | MATTHEW | BATH | 0438832824 | mattbathstonemason@live.com.au | 460 SALTWATER ROAD | WALLABI | New South Wales | 2430 | Stihl Shop, Port Macquarie | sales@stihlshopport.com.au | 0265810301 | 5 Milton Circuit | Port Macquarie | New South Wales | 2444 | Stihl Shop, Port Macquarie | sales@stihlshopport.com.au | 0265810301 | 5 Milton Circuit | Port Macquarie | New South Wales | 2444 | 2021-01-16 | 2021-01-17 | 2021-01-18 | 2 | Domestic | Retained | CL - Came Loose | UO - Unknown / Other | Rear wheel fell off, deck pulley fell off. Re-fitted rear wheel & nuts - tensioned correctly Re-fit deck pulley & nut, re-fit belt | Nuts not tensioned correctly at factory on both wheel & pulley | G35 - Unusual time - Explain reason in Details section | 1 | G1 - Customer Service & Relations | .2 | G2 - Fault Diagnosis & Test | .2 | 1 | http://coxmowers.com.au/warranty-claim/ | GA1.3.1037518124.1568162144 | \"https://www.google.com/\" | \"\" | 120852890.1600474579.52.5.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided) | 1.1.1211412037.1606967921 | 120852890 | GA1.3.1968992805.1611011962 | Stihl-Shop-Port-Macquarie|1611184788|KKikLm5IukkQBh9xHvQGo2zCUS7BxPlmIsVEJQ7KH4F|bf33058ba6d0e301a9e728c91f79fe466367a95d5093afbb51668d0ea349e11f | 120852890.1037518124.1568162144.1611011961.1611020777.71 | 120852890.3.10.1611020777 | 103.133.53.90 |