TestForm

Submitted
submission_id_claim
ClaimType
EquipmentType
CutterWidth
ModelNumber
TypeNumber
SerialNumber
OwnersNameFirst
OwnersNameLast
OwnerPhoneNo
OwnersEmail
OwnersStreetAddress
OwnersSuburb
OwnersState
OwnersPostcode
SoldByName
SoldByEmail
SoldByPhoneNo
SoldByStreetAddress
SoldBySuburb
SoldByState
SoldByPostcode
RepairerName
RepairerEmail
RepairerPhoneNo
RepairerStreetAddress
RepairerSuburb
RepairerState
RepairerPostcode
PurchasedDate
FailureDate
RepairDate
HoursOfUse
TypeOfUse
Parts
DefectiveCode1
DefectiveCode2
DefectiveCode3
ConditionsFound
ProbableCauseOfFailure
FlatRateCode1
Hours1
FlatRateCode2
Hours2
FlatRateCode3
Hours3
PartQuantity1
PartNo1
PartDescription1
PartInvoiceNo1
PartQuantity2
PartNo2
PartDescription2
PartInvoiceNo2
PartQuantity3
PartNo3
PartDescription3
PartInvoiceNo3
Certification
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Submitted From
2020-10-16 01:20:04 +00:00
36040
Warranty Repair
Ride-On Mower
35"
A20318L
GFD24P35
16058
Peter
Vrbancic
0408 826202
rhonnery@bigpond.net.au
101 Madill Road
Mothar Mountain
Queensland
4570
Gympie Mower Centre
accounts@gympiemowercentre.com
754821041
2 Calton Hill
Gympie
Queensland
4570
Gympie Mower Centre
accounts@gympiemowercentre.com
754821041
2 Calton Hill
Gympie
Queensland
4570
2019-05-14
2020-09-22
2020-10-02
23
Domestic
Retained
AI - Assembled Incorrectly
defective dif bolts as per recall
faulty parts
G22 - Replace Rear Axle (Hydrostatic Drive).
1.5
1
http://coxmowers.com.au/warranty-claim/
120852890.1583808837.2.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided)
GA1.3.1906901662.1579218281
\"https://www.google.com/\"
120852890.1906901662.1579218281.1596934480.1602810480.7
\"\"
120852890
GA1.3.1852561285.1602810483
1.1.1316674792.1596934480
gympie-mower-centre|1604020332|JoJZBL9kFd5TkK69CWlA0OQjWAEst2HVFfyPgt6Ksy4|20f06da8e92d28327631d6d0a81dd774f7ebdc69544260616dd69bd80e41e3ff
120852890.12.10.1602810480
120.151.157.215
2020-10-15 23:55:32 +00:00
36039
Warranty Repair
Ride-On Mower
42"
STOCKMAN 4500
CS45H24P42
18023
VICKI
HAGGARTY
0418326433
VICKILECHELLE@GMAIL.COM
41 OCTAGONAL CRESCENT
KELSO
Queensland
4815
Ingham Motorcycles and Mowers
inghammm@bigpond.net.au
0747762973
31 HERBERT ST
INGHAM
Queensland
4850
Ingham Motorcycles and Mowers
inghammm@bigpond.net.au
0747762973
31 HERBERT ST
INGHAM
Queensland
4850
2020-08-06
2020-09-01
2020-09-04
3
Domestic
Retained
CL - Came Loose
WON'T DRIVE, PARK BRAKE KNOB LOST. HAD TO PICK UP FROM TOWNSVILLE, 120 KMS AWAY
ADJUSTED PARK BRAKE ARM STOPPING THE DRIVE BELT FROM TENSIONING CORRECTLY. RELOCATED SPRING TO PULL A LITTLE HARDER. REFITTED PARK BRAKE KNOB THAT FELL OFF AND WAS LOST IN THE GRASS.
G35 - Unusual time - Explain reason in Details section
1
1
14038
KNOB
EX STOCK
1
http://coxmowers.com.au/warranty-claim/
120852890.1534391653.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
GA1.3.1015191497.1534391653
\"\"
120852890.1015191497.1534391653.1601948602.1602805128.17
\"\"
120852890
GA1.3.1397857257.1602805125
1.1.1713132909.1598829573
ingham-motorcycles-mowers|1602977958|aqtI3rPqnh6eHd4b2YYjQ5PNt9dgWvDo1p7MseyIMO3|0737a967e8e78420843f5aa220ef1f9b84cce972ec8015ad0618689c4884669b
120852890.3.10.1602805128
149.135.8.62
2020-10-15 23:49:52 +00:00
36038
Warranty Repair
Ride-On Mower
32"
CS4H15B32AU
LAWNBOSS
4551
MARK
BALANZATEGUI
0747771372
bvidonja@gmail.com
682 STONE RIVER ROAD
PEACOCK SIDING
Queensland
4850
Ingham Motorcycles and Mowers
inghammm@bigpond.net.au
0747762973
31 HERBERT ST
INGHAM
Queensland
4850
Ingham Motorcycles and Mowers
inghammm@bigpond.net.au
0747762973
31 HERBERT ST
INGHAM
Queensland
4850
2019-01-10
2020-09-30
2020-09-30
30
Domestic
Retained
E - Electric Failure
SOLENOID WAS FAULTY, CLICKING NOISE HEARD, MOWER NOT STARTING
REPLACE SOLENOID
E13 - Replace Solenoid
.3
1
AM159
SOLENOID
EX STCOK
1
http://coxmowers.com.au/warranty-claim/
120852890.1534391653.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
GA1.3.1015191497.1534391653
\"\"
120852890.1015191497.1534391653.1601948602.1602805128.17
\"\"
120852890
GA1.3.1397857257.1602805125
1.1.1713132909.1598829573
ingham-motorcycles-mowers|1602977958|aqtI3rPqnh6eHd4b2YYjQ5PNt9dgWvDo1p7MseyIMO3|0737a967e8e78420843f5aa220ef1f9b84cce972ec8015ad0618689c4884669b
120852890.3.10.1602805128
149.135.8.62
2020-10-15 23:11:56 +00:00
36037
Warranty Repair
Ride-On Mower
32"
a21019L
cth15b32
10140
stock machine
syp motors
sypmotors@internode.on.net
9 MAIN STREET
Minlaton
South Australia
5575
syp motors
sypmotors@internode.on.net
0888532018
9 MAIN STREET
Minlaton
South Australia
5575
syp motors
sypmotors@internode.on.net
0888532018
9 MAIN STREET
Minlaton
South Australia
5575
2020-08-03
2020-08-03
2020-10-15
0
Domestic
Retained
WF - Worn / Flogged
CL - Came Loose
found drive belt shredded and unsure of cause. found after uncrating.
also foot grip not glued to pedal.
possibly belt fitted incorect from manufacture
G26 - Replace Drive Belt
1
E17 - Unusual time explain reason in Details section
0.1
1
v75
belt
from stock
1
quick grip for pedal
from stock
1
http://coxmowers.com.au/warranty-claim/
120852890.1602802346.20.11.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided)
GA1.3.801170115.1595549136
\"https://www.google.com/\"
120852890.801170115.1595549136.1602564783.1602802346.20
\"\"
120852890
GA1.3.1758843588.1602802346
1.1.1416555449.1595549137
syp-motors|1602975218|BGHIfuxaWrY5JkWxm6Z8qJNEyPZ6a7I1tbkdRzwbJ6v|977a8dca1b1e9655972f4f80810dcfca1d2bb65724083ecdeeab06b09b798a1f
120852890.3.10.1602802346
58.6.26.216
2020-10-15 02:31:39 +00:00
36036
Warranty Repair
Ride-On Mower
32"
A16314E
cs4l16h32
8442
h
huges
0428097784
1876 McDonalds Track
THORPDALE
Victoria
3835
miles honda
parts@mileshonda.com.au
0356235477
4 peace ave
warragul
Victoria
3820
miles honda
parts@mileshonda.com.au
0356235477
4 peace ave
warragul
Victoria
3820
2017-10-12
2020-10-01
2020-10-07
50
Domestic
Retained
BC - Broken / Cracked
BC - Broken / Cracked
BC - Broken / Cracked
height adjusted not working front link broken
welding ???
G35 - Unusual time - Explain reason in Details section
1
1
kit234
link
362370
1
frieght
$19.80
362370
1
http://coxmowers.com.au/warranty-claim/
120852890.1602726398.1.1.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided)
GA1.3.819319345.1602726398
120852890.819319345.1602726398.1602726398.1602726398.1
120852890
GA1.3.61230988.1602726399
1.1.585747796.1602726398
miles-honda-motorcycles|1602900929|f9XwghELBDsmMwMfkE3CBkF0AYCrizfkioWidbzbG9I|20e7fdff6c3d2294e79053d6b0d162bd884f7a2445e9bcd70116188069e6bcec
120852890.6.10.1602726398
103.227.64.157
2020-10-14 07:13:38 +00:00
36035
Warranty Repair
Ride-On Mower
32"
cs4h15p32
a20618l
5231
Grace
Cole
0414068148
baewon park rd
winchelsea
Victoria
3241
all about mowers & chainsaws
parts@allaboutmowers.com.au
0352672266
5 Lennox street
Winchelsea
Victoria
3241
all about mowers & chainsaws
parts@allaboutmowers.com.au
0352672266
5 Lennox street
Winchelsea
Victoria
3241
2020-08-29
2020-10-01
2020-10-13
15
Domestic
Retained
BF - Bearing Failure
mower came back with smoke coming from the drive pulley found bearing seized and belt burnt
faulty bearing
G37 - Replace Drive Pulley
.5
G26 - Replace Drive Belt
.5
1
pifbb126598a
pulley
354686
1
b85s
belt
$55.57
1
http://coxmowers.com.au/warranty-claim/
120852890.1597809434.116.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided)
GA1.3.439253543.1475553092
\"https://www.google.com/\"
120852890.439253543.1475553092.1602540632.1602658333.128
\"\"
120852890
GA1.3.1058855337.1602658333
1.1.340761968.1602540632
All-About-Mowers-Chainsaws|1602831150|vcSYbW7ceT7GCGjZHg5upJsVqbMfNZM6wl5QiQltmMW|dbf36c440dd806fbeef2af67cd26b275130ffff59434a33a0c2f4cbcfd943330
120852890.7.10.1602658333
144.139.92.238
2020-10-14 06:35:32 +00:00
36034
Warranty Repair
Ride-On Mower
32"
CTH15B32
CTH15B32
CTH15B32-10062
Cheryl
Nugent
0448 499 466
accounts@allwheeldrivecentre.com.au
26 Panoramic Drive
Atherton
Queensland
4883
All Wheel Drive Centre
accounts@allwheeldrivecentre.com.au
07 4030 5400
Cnr Vernon & Louise Streets
Atherton
Queensland
4883
All Wheel Drive Centre
accounts@allwheeldrivecentre.com.au
07 4030 5400
Cnr Vernon & Louise Streets
Atherton
Queensland
4883
2020-08-07
2020-10-10
2020-10-14
13
Domestic
Retained
WF - Worn / Flogged
Customer was using mower with the mower suddenly made a squealing noise, she could smell a burning odour and the mower stopped.
On inspection, found the PTO drive belt to be jammed and shredded. Replaced belt under warranty.
G1 - Customer Service & Relations
0.2
G2 - Fault Diagnosis & Test
0.2
G26 - Replace Drive Belt
0.5
1
V75
V Belt
354766
1
http://coxmowers.com.au/warranty-claim/
120852890.1576022832.2.2.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=(not provided)
GA1.3.23488216.1573621531
\"\"
120852890.23488216.1573621531.1595376266.1602656697.13
\"\"
120852890
GA1.3.973376579.1602656697
1.1.378896245.1595376265
all-wheel-drive-atherton|1602829511|rmEJ2bWYI4tCvzogljZpUg4HQ8bcyU39ITBPTMrmgPh|2e2f4543adf47ea240e09eaca65722b3f3aa5b1c47b35b725557f3abe16efbe1
120852890.3.10.1602656697
202.14.148.109
2020-10-14 04:47:00 +00:00
36033
Warranty Repair
Ride-On Mower
32"
LAWN BOSS
cs4h15p32
5120
GREG
WELCH
0448565995
santons@netcon.net.au
13 O'DWYER STREET
WHIT EHILLS
Victoria
3551
Santons of Bendigo
santons@netcon.net.au
+61354422669
33 BRIDGE STREET
BENDIGO
Victoria
3550
Santons of Bendigo
santons@netcon.net.au
+61354422669
33 BRIDGE STREET
BENDIGO
Victoria
3550
2019-10-18
2020-08-31
2020-11-04
Domestic
Retained
CL - Came Loose
DECK BALT GUIDE FAILED. BELT JUMPING OFF.
FAILED DECK GUIDE.

REMOVED FAILED GUIDES & INBSTALL KIT 215 GUIDE KIT
G1 - Customer Service & Relations
0.10
G2 - Fault Diagnosis & Test
.10
G4 - Replace Cutter Belt Guides
.3
1
KIT215
1
http://coxmowers.com.au/warranty-claim/
120852890.1536632007.19.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
GA1.3.314550743.1459917787
120852890.314550743.1459917787.1599631422.1602650220.34
120852890
GA1.3.1405808130.1602650220
1.1.112803760.1602650220
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120852890.6.10.1602650220
58.171.166.141