Greenfield Warranty Update

Greenfield Warranty Update

Greenfield Warranty update:

With Greenfield Mowers Pty Ltd ceasing to operate from June this year and COX Industries recently being granted a manufacturing license for the Greenfield brand, there has been customer questions arising regarding the Greenfield Warranty as promoted .

We can confirm that:-

1. Future Greenfield branded product produced completely by COX Industries will have a five year warranty, provided it is serviced regularly(annually) by an authorized Greenfield Dealer.

2. Existing Greenfield stocks in the market and/or with Dealers will no longer be supported by the warranty program given that Greenfield Mowers Pty Ltd ceases to operate.

3. Future Warranty claims for existing units will be treated on an as is, individual, case by case basis, with the view to COX Industries and the respective Greenfield Dealer working together.

As the manufacturing licensee, its in COX’s best interest to preserve and maintain the Greenfield brand therefore in the pursuit of goodwill, every endeavor will be channeled on a mutual outcome for all concerned.

If you have any specific questions on Warranty, please don’t hesitate to contact your local Greenfield Dealer.

 

 

18 Comments
  • derick spiller
    Posted at 17:25h, 04 August Reply

    were can i get a greenfield mower from i live in moruya nsw and are they still a tuff machine

    • Cox Mowers
      Posted at 15:20h, 23 August Reply

      Hi Derick,

      Your closest Dealer is Moruya Mowers & Chainsaws in Moruya. There details are as follows: Ph (02) 4474 3322 Address: 1/2 Ford St, Moruya NSW 2537

      • Urs Klauser
        Posted at 10:30h, 23 March Reply

        Hey Druck,
        I am sure you will only get the best advice from Paul and his team. They are a fantastic shop and they go out of their ways to look after their clients. I still buy anything in regards to equipment for land care, agricultural through Moruya Mowers even though I live 400km away up North.

  • Cox Mowers
    Posted at 08:33h, 26 October Reply

    Hi,

    Please see below for your closest dealer:
    M
    argaret River Mowers & Chainsaws
    1/1 ACER PLACE
    MARGARET RIVER WA 6285
    Australia
    Phone: 0897572879
    Fax: 0897587801
    Email: sales@mrmowers.com.au

  • Andrew Bowman
    Posted at 11:46h, 16 November Reply

    Hi,
    Will you have a New Zealand agent for Greenfield mowers?
    Thanks,
    Andrew.

  • John Clausen
    Posted at 09:37h, 05 December Reply

    Hi Elliot

    I was looking at buying my 5th Greenfield mower, And if so I would want the new model coming out of the Cox factory, are there any website I can search what the new Greenfield will look like and technical data, please let me know.

    Kind regards

    • Cox Mowers
      Posted at 10:44h, 11 December Reply

      Hi John,

      Great to hear you are interested in buying another Greenfield! At the current we are in the process of getting our promotional material and website updated for the new year.
      Thanks

  • Phill Rungie
    Posted at 15:39h, 28 December Reply

    We were on holidays, and one of my sons, trying to do the right thing for his Old Man, decided to mow the place. Our lawns are split lever, and he drove the Greenfield Mower off a metre high wall. He jumped clear but the mower came off second best, landing upside down and doing a fair bit of damage. I have spoken to the insurance broker, who has asked that I get a quote to repair the mower back to new. If the repairs are more than 50% of the cost value, they will replace the mower.
    I bought the Greenfield 18..5 HP 32 BS Ride on mower from Shortcut Mowers in Mount Barker, South Australia on 23.4..2014 for $4500 (my second Greenfield mower). Since then it has done 260 hours. I took it back there just before Christmas, and explained my predicament. they advised that Greenfield had closed down, spare parts were not available and they were no longer a distributor/ dealer.
    Do you have any dealers / distributors in the Adelaide Hills, who would be sympathetic to my cause. Although the model is top heavy, I like the mower and would gladly buy another one in due course.
    Many thanks

    • Cox Mowers
      Posted at 09:20h, 11 January Reply

      Hi Phil,

      Sorry to hear about your machine, but glad everyone is ok. We have included your closest dealers to that location below. Please let us know if you need anything else.

      STRATHALBYN SMALL ENGINES
      Address: Cnr East and South Terrace STRATHALBYN, SA 5255
      Ph: 08 8536 3505

      STANFORD MOWERS GEPPS CROSS
      Address: 590 MAIN NORTH RD GEPPS CROSS, SA 5094
      Ph: 08 8349 8111

  • Kerry Spokes
    Posted at 13:46h, 10 February Reply

    Help! We have a fairly new Greenfield ride on which unfortunately my partner put the blade through the deck plate. We have had nothing but grief trying to replace the cutting deck with a new one. Can you let me know if you will be able to supply the parts ie cutting decks in the future?
    Kerry

    • Cox Mowers
      Posted at 11:35h, 11 February Reply

      Hi Kerry,

      Absolutely parts are currently available, you will just need to purchase them through one of your local Greenfield dealers.

  • Don
    Posted at 10:46h, 08 March Reply

    Really great to see that the warranty on our 2017 mower is absolutely worthless now with demise of Greenfields. Many thanks Cox Mowers, you obviously haven’t heard of goodwill.

    • Cox Mowers
      Posted at 11:22h, 08 March Reply

      Hi Don,

      Not sure who has advised you of this, however COX has agreed to look at Greenfield warranty’s that arise on a case by case basis, out of a gesture of goodwill.

  • Martin Pratt
    Posted at 13:27h, 11 March Reply

    Where can I get a replacement catcher bag for my Greenfield chipper? I live on the Mornington Peninsula in Victoria (3934)

    • Cox Mowers
      Posted at 13:31h, 21 March Reply

      Hi Martin, recommended you give the crew at Ranch House Mowers a call. Their details are as follows:

      Ranch House Mowers
      15 REGENCY DRIVE NARRE WARREN,
      VIC 3805
      Ph: 03 9796 7877

  • Lyndon Blok
    Posted at 09:21h, 22 April Reply

    I just bought a secondhand Greenfield Piecemaker and discovered that one of the blades has the corner broken off. I’d like to replace the blades before I use it. Can you supply them?

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